Privacy
Privacy policy
This page explains what information the Trilliauto website collects, why we use it and how we protect it.
Last updated:
What we collect
- Order request: name or company, phone / WhatsApp, email, destination country and port, the car you want, budget, timeframe and your notes.
- Account: your email address and the one-time login code sent to it (the code itself is not stored, only its hash, valid for 10 minutes).
- Newsletter: your email address. Until you confirm it with the link in our email, we send you no newsletters.
- Order fulfilment: vehicle details, statuses, photos and documents (for example, the Handover Report).
Why we use it
- To answer your request, fulfil your order and keep you informed about its status.
- If you subscribed, to send 1–2 newsletters a month.
- We do not sell your data or use it for advertising.
Who we share it with
- Only as far as needed to fulfil your order: seller, logistics, insurance and customs partners.
- Technical services: the site runs on Vercel, the database and files are stored in Supabase, and emails are sent with Gmail.
- The order tracking page does not show your name, phone or internal notes.
Cookies
- Language: remembers the language you chose (1 year).
- Login: keeps you signed in to your account (30 days).
- We do not use advertising or tracking cookies.
Your rights
- You can ask for a copy of your data, have it corrected or deleted, or unsubscribe. Just write to us.
- Documents we must keep by law for accounting and contracts are kept until that period ends.
Contact
- Privacy questions: trilliauto@gmail.com