Privacy

Privacy policy

This page explains what information the Trilliauto website collects, why we use it and how we protect it.

Last updated:

What we collect

  • Order request: name or company, phone / WhatsApp, email, destination country and port, the car you want, budget, timeframe and your notes.
  • Account: your email address and the one-time login code sent to it (the code itself is not stored, only its hash, valid for 10 minutes).
  • Newsletter: your email address. Until you confirm it with the link in our email, we send you no newsletters.
  • Order fulfilment: vehicle details, statuses, photos and documents (for example, the Handover Report).

Why we use it

  • To answer your request, fulfil your order and keep you informed about its status.
  • If you subscribed, to send 1–2 newsletters a month.
  • We do not sell your data or use it for advertising.

Who we share it with

  • Only as far as needed to fulfil your order: seller, logistics, insurance and customs partners.
  • Technical services: the site runs on Vercel, the database and files are stored in Supabase, and emails are sent with Gmail.
  • The order tracking page does not show your name, phone or internal notes.

Cookies

  • Language: remembers the language you chose (1 year).
  • Login: keeps you signed in to your account (30 days).
  • We do not use advertising or tracking cookies.

Your rights

  • You can ask for a copy of your data, have it corrected or deleted, or unsubscribe. Just write to us.
  • Documents we must keep by law for accounting and contracts are kept until that period ends.

Contact

  • Privacy questions: trilliauto@gmail.com